We Focus On Every Single Detail Of Every Single Job.
That’s How We Guarantee 100% Satisfaction—Start To Finish, No Exceptions.
We’re Hyper-Strict On Installation Standards.
Every Little Detail… Down To The Last Nail… Is Carefully Considered.
Consistent, Clear Communication Is Our Calling Card.
Always Know Your Job Status. No Unpleasant Surprises—Ever.
Our Warranties Have Backbone & Teeth—Not Loopholes.
When We Say It’s Covered, You Can Take It To The Bank.
Everything You Need In Our 3,600 Square Foot Showroom.
Don’t Run All Over Town—Just Stop In Our Showroom & Explore The Possibilities.
Read what GuildQuality and Houzz have to say about Upscale.
Real Customer References
Real names and numbers.
Right here. Right now.
Client Case Studies
See photos & descriptions of our customers' projects.
Making sure everything is PERFECT is our first concern.
We’re here to help, not hinder. You’ll always feel comfortable & respected.
Everything spelled out in writing. No surprises; no hidden costs.
They’ll be on time, courteous, and pleasant to have in your home.
You’ll always know what’s happening, every step of the way.
We inspect the job annually for 5 years just to make sure everything’s okay.
Does it really matter how a remodeler FEELS about remodeling? That’s kind of a weird question, I know. But I think it’s an extremely important one.
I started this company because I absolutely LOVE remodeling. My father and grandfather were both remodeling contractors right here in Ithaca, and I began working for them when I was just 9 years old. It’s all I’ve ever known, and all I ever wanted to do. I continued working with my father throughout high school and went on to “construction college” in 1988.
Shortly thereafter in 1992, I started this company with a dream of creating (literally) the world’s greatest remodeling company. I recruited a “Dream Team” of professionals who focus on two things—and TWO THINGS ONLY: Quality work and customer satisfaction.
We’ve completed more than 1,500 major projects since we started, and we boast nearly a 100% customer satisfaction rate. Apparently, we’re doing something right. That’s what happens when you’re really good at what you do. More importantly, that’s what happens when you absolutely LOVE what you do and truly CARE about your clients.
Give us a call today to discuss your upcoming project. We’d be honored to give you our advice and an estimate.